FAQ & Shipping

Shipping

Every order ships overnight in an insulated liner packed with dry ice, Monday through Thursday, so nothing sits in a depot over a weekend. If a box arrives thawed, email hello@thedoughstandard.com with a photo and we'll send a replacement.

Storage

Dough balls keep for 3 months in the freezer, and 3 days in the fridge once thawed. We don't recommend refreezing dough that's fully thawed.

Autoship

Every autoship order sends a reminder email a few days before it bills, with buttons to skip, delay, swap pack size, or cancel — no phone call or login required.

What's in the dough

King Arthur Organic Bread Flour, our own sourdough starter, filtered water, and sea salt. No commercial yeast, no dough conditioners, no preservatives.

How do I bake it?

Thaw in the fridge overnight or on the counter for about four hours. Flour a board, press from the center out, and it opens to a 13-inch round. Bake about 90 seconds at 850°F in a pizza oven, or roughly 8 minutes at 550°F on a steel in a home oven.

Still have a question?

Reach us anytime at hello@thedoughstandard.com.